System Maple Line

Privacy Policy

How System Maple Line collects, uses, and protects personal data when you visit our website or book cold wallet maintenance sessions.

Data controller

System Maple Line Co., Ltd.
Office 11, 69 Sample-gil, Giheung-gu, Yongin 00000
Email: contact@system-mapleline.click

Information we collect

Website visitors: IP address, browser type, pages visited, and referral source when analytics cookies are accepted.

Session inquiries: Name, email address, message content, selected session type, and preferred date submitted through our contact form.

Clients: Contact details, session notes, custody setup descriptions (excluding seed phrases or private keys), and payment records.

How we use your data

  • Respond to inquiries and manage session bookings
  • Deliver session summaries and follow-up communications
  • Improve website content and user experience (with consent for analytics)
  • Comply with legal obligations in the Republic of Korea

We process data based on contract performance (session bookings), legitimate interest (responding to inquiries), and consent (analytics cookies).

Data retention

Inquiry form submissions are retained for twelve months. Client session records are retained for seven years after the last session, unless you request earlier deletion and no legal obligation requires retention. Analytics data is retained for twenty-six months.

Your rights

Under applicable Korean data protection law, you may request access, correction, deletion, or restriction of your personal data. Contact us at contact@system-mapleline.click. You may also lodge a complaint with the Personal Information Protection Commission of Korea.

International transfers

We do not routinely transfer personal data outside the Republic of Korea. If a transfer becomes necessary, we will ensure appropriate safeguards are in place.

Security

We use encrypted connections (HTTPS), access controls on client records, and a network-isolated review room for in-person sessions. No method of transmission over the internet is completely secure.

Third parties

We do not sell personal data. We may share data with payment processors and email service providers under data processing agreements. Analytics, if enabled, may involve third-party providers described in our Cookie Policy.

Changes

We may update this policy periodically. The current version is always available at this URL.